Estate Agents 17 April 2026 7 min read

Estate Agent CRM Software UK: Reapit, Dezrez, Street and Alternatives Compared

The UK estate agent software market has consolidated around a small number of established platforms with a growing challenger tier that leads on AI features. Reapit and Dezrez dominate the multi-branch market; Street and Alto are the most notable cloud challengers; 10ninety offers the only published entry-level pricing at £70 per month. For independent agents and small groups, the choice between these platforms is largely a question of how much AI-assisted workflow automation matters versus proven stability and Zoopla ecosystem integration.

Reapit

Reapit is the enterprise-tier platform for UK estate agency. Custom pricing based on branch count, user numbers, and module selection — no public pricing. The platform covers sales, lettings, and property management across multi-branch operations, with the Reapit Foundations app ecosystem allowing custom integrations and third-party apps.

Reapit suits multi-branch agencies and corporate groups where depth of automation, reporting across locations, and integration with specialist tools (AML checking, conveyancing platforms, e-signature) justifies the enterprise pricing. The data migration support is available, and Reapit publishes switching guides for agencies moving from Vebra, Jupix, and other platforms.

Dezrez (Rezi)

Dezrez has an unusual pricing model: reduced or free CRM access for agencies that use their conveyancing referral services. Practices using Dezrez for referrals effectively subsidise their CRM cost through conveyancing income. For agents who are willing to direct conveyancing referrals through Dezrez's panel, this model reduces software cost substantially.

No public pricing for the standalone CRM. Dezrez covers sales, lettings, and property management on a cloud platform. The conveyancing-linked model makes Dezrez's total cost of ownership comparison with other platforms more complex than a simple per-seat comparison.

Jupix (Zoopla subsidiary)

Jupix is cloud-based and a subsidiary of Zoopla, which gives it natural integration with the Zoopla portal. No public pricing; demo-only quotes. The platform is known for ease of use and comprehensive training support. For agents whose primary portal is Zoopla, the native integration reduces setup friction. Jupix handles sales, lettings, and property management in a unified system.

Street

Street is the most AI-integrated estate agent CRM in the UK market as of 2026. The AI features are substantive rather than cosmetic:

  • AI property onboarding — 50% faster listing creation from floor plans and photos, reducing the manual data entry required per new instruction
  • AI Photo Editor — described as 300x cheaper than traditional photo editing for standard property images
  • AI Call Handler — out-of-hours lead capture via automated AI call handling, claimed to increase leads from after-hours contacts by 27%
  • Branded client app — a practice-branded app for buyers, sellers, landlords, and tenants
  • Sales progression tracking — built-in milestone tracking for transactions

Pricing is not publicly disclosed. Street positions itself for growth-focused independent and small-group agencies that want AI workflow gains without the enterprise price of Reapit.

Alto (Zoopla subsidiary)

Alto is a fully cloud-based platform, also a Zoopla subsidiary alongside Jupix. It positions as a modern, agent-friendly alternative with strong Zoopla portal connectivity, client management, marketing tools, and property tracking. No public pricing.

10ninety

10ninety is the only platform in this comparison with published pricing: £70 per month for up to 100 active properties, plus a £100 setup fee. Cloud-based, covering sales and lettings. It supports all major portal feeds. For independent agents with under 100 active properties who want a straightforward operational system without enterprise features, 10ninety offers the clearest entry point.

Product Published pricing AI features Best suited to
Reapit No — enterprise quotes Via Foundations app ecosystem Multi-branch, corporate groups
Dezrez No — reduced via conveyancing referrals Standard Agents willing to use their conveyancing panel
Jupix No — demo required Standard Agents with Zoopla as primary portal
Street No — not published Most AI-integrated in market (2026) Growth-focused independents and small groups
Alto No — not published Standard Modern cloud-first independents
10ninety £70/month (published) Basic Small independents, under 100 active properties

Sales vs lettings: the functional divide

Most modern platforms handle both sales and lettings in a unified system. The functional differences appear in depth rather than coverage:

Sales-focused features that matter: valuation management, offer handling and negotiation notes, instruction-winning tools, chain management and sales progression tracking.

Lettings-focused features that matter: tenant referencing and credit checking integration, inventory management (check-in/check-out reports), rent collection automation, compliance tracking (gas safety certificates, EPCs, deposit protection scheme deadlines), and maintenance management with contractor coordination.

Agencies that run significant lettings books need compliance tracking to be robust — missed gas safety certificate renewals and deposit protection deadline failures carry direct financial penalties. The software must alert staff before compliance deadlines, not after.

Letting compliance deadlines are not optional: A landlord whose gas safety certificate lapses and whose software did not alert the letting agent faces a penalty. The agent may face the client's displeasure and the reputational consequence. Compliance deadline management in lettings software is a functional requirement, not a nice-to-have feature. Evaluate any lettings CRM specifically on how it handles certificate expiry, EPC rating, and deposit protection deadlines.