Part of the Estate Agent Software Guide
Estate Agents Updated March 2026 7 min read

Estate Agent CRM Software UK: Reapit, Dezrez, Street and Alternatives Compared

The UK estate agent software market has consolidated around a small number of established platforms with a growing challenger tier that leads on AI features. Reapit and Dezrez dominate the multi-branch market; Street and Alto are the most notable cloud challengers; 10ninety offers the only published entry-level pricing at £70 per month. For independent agents and small groups, the choice between these platforms comes down to how much AI-assisted workflow automation matters versus proven stability and Zoopla ecosystem integration.

Reapit

Reapit is the enterprise-tier platform for UK estate agency. If what you actually need is property management software that handles sales, lettings, and property management under one roof, Reapit is the most established option in the UK. Custom pricing based on branch count, user numbers, and module selection: no public pricing. The platform covers sales, lettings, and property management across multi-branch operations, with the Reapit Foundations app ecosystem allowing custom integrations and third-party apps.

Reapit suits multi-branch agencies and corporate groups where depth of automation, reporting across locations, and integration with specialist tools (AML checking, conveyancing platforms, e-signature) justifies the enterprise pricing. The data migration support is available, and Reapit publishes switching guides for agencies moving from Vebra, Jupix, and other platforms.

Dezrez (Rezi)

Dezrez has an unusual pricing model: reduced or free CRM access for agencies that use their conveyancing referral services. Practices using Dezrez for referrals effectively subsidise their CRM cost through conveyancing income. For agents who are willing to direct conveyancing referrals through Dezrez's panel, this model reduces software cost substantially.

No public pricing for the standalone CRM. Dezrez covers sales, lettings, and property management on a cloud platform. The conveyancing-linked model makes Dezrez's total cost of ownership comparison with other platforms more complex than a simple per-seat comparison.

Jupix (Zoopla subsidiary)

Jupix is cloud-based and a subsidiary of Zoopla, which gives it natural integration with the Zoopla portal. No public pricing; demo-only quotes. The platform is known for ease of use and comprehensive training support. For agents whose primary portal is Zoopla, the native integration reduces setup friction. Jupix handles sales, lettings, and property management in a unified system.

Street

Street is the most AI-integrated estate agent CRM in the UK market as of 2026. The AI features are substantive rather than cosmetic:

  • AI property onboarding: 50% faster listing creation from floor plans and photos, reducing the manual data entry required per new instruction
  • AI Photo Editor: described as 300x cheaper than traditional photo editing for standard property images
  • AI Call Handler: out-of-hours lead capture via automated AI call handling, claimed to increase leads from after-hours contacts by 27%
  • Branded client app: a practice-branded app for buyers, sellers, landlords, and tenants
  • Sales progression tracking: built-in milestone tracking for transactions

Pricing is not publicly disclosed. Street positions itself for growth-focused independent and small-group agencies that want AI workflow gains without the enterprise price of Reapit.

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Alto (Zoopla subsidiary)

Alto is a fully cloud-based platform, also a Zoopla subsidiary alongside Jupix. It positions as a modern, agent-friendly alternative with strong Zoopla portal connectivity, client management, marketing tools, and property tracking. No public pricing.

10ninety

10ninety is the only platform in this comparison that actually tells you what it costs upfront: £70 per month for up to 100 active properties, plus a £100 setup fee. Cloud-based, covering sales and lettings. It supports all major portal feeds. For independent agents with under 100 active properties who want a straightforward operational system without enterprise features, 10ninety offers the clearest entry point.

Product Published pricing AI features Best suited to
Reapit No: enterprise quotes Via Foundations app ecosystem Multi-branch, corporate groups
Dezrez No: reduced via conveyancing referrals Standard Agents willing to use their conveyancing panel
Jupix No: demo required Standard Agents with Zoopla as primary portal
Street No: not published Most AI-integrated in market (2026) Growth-focused independents and small groups
Alto No: not published Standard Modern cloud-first independents
10ninety £70/month (published) Basic Small independents, under 100 active properties

How to Choose: Quick Verdict by Agency Type

Rather than evaluating every feature of every platform, the most practical approach is to start with your agency type and work backwards to the CRM that fits.

  • Multi-branch agency (5+ branches): Reapit. The depth of automation, cross-branch reporting, and Foundations app ecosystem justifies the enterprise pricing. No other platform matches Reapit for scale.
  • Independent agent, sales-focused: Street.co.uk. The AI features (property onboarding, photo editing, call handling) deliver measurable time savings for small teams where every hour counts. The branded client app is a genuine differentiator for winning instructions.
  • Independent agent, lettings-heavy: Dezrez or Alto. Dezrez's conveyancing referral model can reduce your effective software cost significantly. Alto's Zoopla integration is strong for lettings-focused portfolios.
  • Startup or sole agent (under 100 properties): 10ninety at £70 per month. The lowest-risk entry point with no long-term contract and transparent pricing.
  • Mixed portfolio (residential + commercial + holiday lets): No single CRM handles this well. Consider a bespoke system built around your actual property types and workflows.

Pricing Comparison: What You Will Actually Pay

Most estate agent CRMs do not publish pricing, which makes comparison difficult. Here is what is known or reliably estimated as of 2026:

Platform Published Price Contract Portal Feeds Per-User Fees
Reapit Quote only (enterprise) 12-24 months Included Yes, per-negotiator
Dezrez Reduced via conveyancing referrals Varies Included Varies by model
Jupix Quote only (~£100-150/mo est.) 12 months typical Included Varies
Street Quote only (~£200+/mo est.) Varies Included Included in package
Alto £149/mo (reported) 24 months (reported) Included (Zoopla native) Per-branch flat fee
10ninety £70/mo (up to 100 properties) No minimum Included No per-user fees
The real cost of estate agent software. Beyond the headline subscription, factor in: data migration fees, training time (typically 2-4 weeks of reduced productivity), portal feed switchover timing, and the cost of any third-party tools the CRM does not include natively (e-signatures, AML checking, email marketing). A system quoted at £150 per month may actually cost £250 per month once add-ons are included. Nobody in this market publishes total cost of ownership figures, which tells you everything you need to know.

The Zoopla Ownership Question

Both Alto and Jupix are owned by Zoopla (Houseful group). This matters for two reasons. First, it creates strong native Zoopla integration, which is a genuine advantage if Zoopla is your primary portal. Second, it means your CRM vendor and one of your main portal suppliers are the same company. Some agents view this as convenient; others see a conflict of interest, particularly around data access and pricing leverage.

If the Zoopla ownership structure concerns you, the independent alternatives are Reapit, Street, Dezrez, and 10ninety. For a detailed comparison of platforms beyond Alto, see our guide to Alto alternatives for UK estate agents.

Sales vs lettings: the functional divide

Most modern platforms handle both sales and lettings in a unified system. The functional differences appear in depth rather than coverage:

Sales-focused features that matter: valuation management, offer handling and negotiation notes, instruction-winning tools, chain management and sales progression tracking.

Lettings-focused features that matter: tenant referencing and credit checking integration, inventory management (check-in/check-out reports), rent collection automation, compliance tracking (gas safety certificates, EPCs, deposit protection scheme deadlines), and maintenance management with contractor coordination.

Agencies that run significant lettings books need compliance tracking to be robust: missed gas safety certificate renewals and deposit protection deadline failures carry direct financial penalties. The software must alert staff before compliance deadlines, not after.

Letting compliance deadlines are not optional: A landlord whose gas safety certificate lapses and whose software did not alert the letting agent faces a penalty. The agent may face the client's displeasure and the reputational consequence. Compliance deadline management in lettings software is a functional requirement, not a nice-to-have feature. Evaluate any lettings CRM specifically on how it handles certificate expiry, EPC rating, and deposit protection deadlines.

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Frequently Asked Questions

What is the best CRM for estate agents in the UK?

For large multi-branch agencies, Reapit offers the deepest feature set and the largest integration ecosystem. For independent agents wanting a modern interface, Street.co.uk has the strongest all-in-one proposition covering sales, lettings, and client accounting. Alto remains the most widely used CRM in the UK market, supporting over 6,000 agencies. Jupix suits small agencies with sales plus light lettings. The best choice depends on your agency size, whether you focus on sales or lettings, and your budget.

How much does estate agent CRM software cost in the UK?

Pricing varies significantly. Jupix starts from around £100 to £150 per month for a single branch. Alto pricing is typically negotiated per agency. Reapit is generally the most expensive option, suited to larger operations. Street.co.uk offers transparent pricing from around £200 per month. Most agencies should budget between £100 and £500 per month per branch, plus setup and data migration fees. Always check whether portal feed costs (Rightmove, Zoopla) are included or additional.

Do all estate agent CRMs integrate with Rightmove and Zoopla?

All major UK estate agent CRMs offer Rightmove and Zoopla portal feeds, but the quality of integration varies. Some platforms offer real-time updates while others batch-process uploads once or twice daily. The cost of portal feeds is sometimes included in the CRM subscription and sometimes charged separately. See our Rightmove and Zoopla integration guide for a detailed comparison of how portal feeds work across platforms.

What is the difference between sales-focused and lettings-focused estate agent software?

Sales-focused features include valuation management, offer handling, chain management, and sales progression tracking. Lettings-focused features include tenant referencing, rent collection, compliance tracking (gas safety, EPCs, deposit protection), and maintenance management. Most modern CRMs handle both, but the depth of lettings compliance features varies significantly. See our lettings software guide for more detail.

Are there alternatives to Reapit for independent estate agents?

Yes. Reapit alternatives include Street.co.uk (modern, all-in-one), Dezrez (strong lettings features), Jupix (budget-friendly for small agencies), and 10ninety (independent and UK-focused). Many independent agents find Reapit is more platform than they need. The key is matching the CRM to your actual workflow rather than paying for enterprise features you will not use.