A complete business management system for a garden furniture showroom, built in days.
Crownhill Gardens is one of the UK's leading premium outdoor furniture retailers, operating a 15,000 sq ft showroom at the Warmerdam centre in Crews Hill, Enfield. They stock over 70 furniture sets from brands like Nova Outdoor Living, Bramblecrest, and Leisuregrow, alongside aluminium pergola systems, hot tubs, and BBQs. Open seven days a week, with over 10,000 customers and consistently strong reviews. The business had well-structured spreadsheets with formulas handling pricing, stock, and order tracking, but as the operation grew, they needed a single connected system where an order, its customer, its products, its delivery, and its documents all lived in one place.
Everything in one place. Stock with real prices and counts. Orders with auto-calculated VAT and balances. Invoices and quotes generated from order data. Delivery scheduling with driver allocation. Customer records going back years. Purchase orders to suppliers with goods receiving. Pergola installation tracking with warranty documents.
And all of it connected, so an order knows its customer, its products, its delivery, its documents, and its warranty terms.
A single web application covering the full operation.
Stock, orders, customers, deliveries, procurement, and pergola installations
The daily workflow, all connected. An order links to its customer, its products, its delivery, and its warranty.
Document generation
Invoices, proformas, sales orders, quotes, and warranty disclaimers, generated from live data in one click.
Insights
Revenue trends, top sellers, brand performance, customer geography, stock velocity, and repeat customer patterns.
Dashboard
Real-time operational pulse: active orders, pending deliveries, open purchase orders, stock alerts.
Staff permissions
Each person sees what's relevant to their role. The owner sees everything.
A customer walks in. Staff find or create the customer, search the catalogue, build an order, and the system calculates everything automatically. Invoices and quotes are generated from the order in one click. Deliveries are scheduled and allocated to drivers. Pergola installations are tracked with compliance documents.
Years of existing data were imported from spreadsheets and legacy systems into the live application.
Everything connects. An order knows its customer, its products, its delivery, its invoice, and its warranty.
Crownhill's system is built on a graph architecture where the business's own vocabulary lives in the data, not buried in code. What a "product" is, what an "order" contains, how a "delivery" relates to a "customer": all defined in the structure itself. The system doesn't just store the business's information. It understands its structure.
Crownhill owns all the code. They are not locked into a vendor, a subscription, or a dependency on us. The system is theirs: to run, to adapt, and to grow.